Shipping policy

1. General Information

We offer international shipping. Orders are processed and shipped from our fulfillment centers and partner warehouses.

2. Processing Time

Orders are typically processed within 1–3 business days after payment is received.

Processing times may be slightly longer during high-demand periods.

3. Shipping Times

Estimated delivery times:

Delivery times are estimates and may vary depending on your location and external factors such as customs processing.

4. Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated (e.g., free shipping promotions).

5. Customs, Duties, and Taxes

For international orders, additional customs duties, taxes, or import fees may apply.

These charges are not included in the product price or shipping cost and are the responsibility of the customer.

6. Tracking Information

Once your order has been shipped, you will receive a tracking number via email.

Please allow a few days for tracking updates to become active.

7. Delays

We are not responsible for delays caused by shipping carriers, customs authorities, or unforeseen circumstances beyond our control.

8. Incorrect Address

It is the customer’s responsibility to ensure that the shipping address is correct.

We are not responsible for orders delivered to incorrect addresses provided by the customer.

9. Lost or Stolen Packages

If your package is marked as delivered but you have not received it, please contact the shipping carrier directly.

We are not responsible for lost or stolen packages once marked as delivered.

10. Contact

If you have any questions regarding shipping, please contact us at:

Email: slashmesa@outlook.com

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